Shipping policy

Last Updated: July 22, 2026

Thank you for shopping with SheNest. We are committed to delivering your order quickly and securely. Please review our shipping policy below.

Order Processing

  • All orders are processed within 1–3 business days after payment is confirmed.
  • Orders are not processed or shipped on weekends or public holidays.
  • During high-demand periods, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

  • United States: 5–10 Business Days
  • United Kingdom: 5–10 Business Days
  • Canada: 7–12 Business Days
  • Australia: 7–12 Business Days
  • Europe: 7–15 Business Days
  • Other International Locations: 7–20 Business Days

Delivery times are estimates and may vary depending on your location, customs clearance, weather conditions, or carrier delays.

Shipping Costs

Shipping charges are calculated at checkout based on your shipping address and selected shipping method.

We may occasionally offer Free Shipping during special promotions or on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking link.

Please allow 24–48 hours for tracking information to become available.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided, please contact us immediately. We cannot guarantee changes after an order has been processed.

Additional shipping charges may apply if an order needs to be reshipped.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact our customer support team. We will work with the shipping carrier to resolve the issue as quickly as possible.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority.

These charges are the responsibility of the customer.

Damaged or Missing Items

If your order arrives damaged or an item is missing, please contact us within 7 days of delivery.

Include your order number and clear photos of the package and product so we can assist you promptly.

Contact Us

If you have any questions regarding shipping, please contact us.

SheNest

Email: info@shenest.fit

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (Local Time)